Privacy Policy

OnOne Salsa is committed to protecting your privacy and handling your personal data responsibly. This policy outlines how we collect, use, and manage your information when you access our website, use our services, or contact us, in full compliance with the UK General Data Protection Regulation (UK GDPR).

What information does OnOne Salsa collect?

OnOne Salsa collects personal information that you provide when using our website, booking system, or services, such as your name, email address, and any additional contact details you submit via enquiry forms, or direct communication with our team.

When booking classes or courses, we collect the information necessary to facilitate and manage your bookings. Additionally, we automatically gather technical data through cookies and similar technologies, including your device’s IP address, referring website, pages visited, visit duration, and interaction patterns.

We may also collect Internet connection details such as login credentials, purchase history, browser information, and usage metrics like page response times and navigation behaviour. Furthermore, we may store personally identifiable information including names, contact information, passwords, communications, payment details (e.g. credit card information), user feedback, and profile data. For more information on how we use cookies, please refer to our Cookie Policy.

How Do We Collect Information?

We collect personal information through several interactions you have with our website and services. This includes:

When you complete and submit a contact form or enquiry
When you register for a course or book a class
When you create an account or log in to our booking system
When you make a purchase or conduct a transaction through our website
When you engage with us through email, phone, or other communication channels

As part of these processes, we may collect information such as your name, email address, phone number, and payment details. This information is collected solely for the purpose of providing the services you request, managing your bookings, responding to your enquiries, or keeping you informed about relevant updates and offerings.

We only use your personal information for the specific purposes outlined at the time of collection, and in accordance with this privacy policy.

Why Do We Collect Personal Information?

We collect both personal and non-personal information for the following purposes:

To provide, manage, and deliver our services, including dance classes, and courses
To process bookings, payments, and transactions securely
To offer ongoing customer support and respond to enquiries
To communicate with you regarding your bookings, account activity, service updates, and important operational messages
To send promotional emails
To monitor and improve the performance, content, and usability of our website and services
To generate aggregated statistical data to help us understand usage trends and improve our offerings
To comply with legal obligations and regulatory requirements

We only collect and process personal information that is relevant and necessary for these purposes, and we do so in accordance with data protection laws, including the UK General Data Protection Regulation (UK GDPR).

How Do We Store, Use, Share, and Disclose Your Personal Information?

Our website is hosted on the Wix.com platform, which provides us with the online tools and infrastructure to offer our services, manage bookings, and communicate with our customers. Your personal information may be stored through Wix.com’s secure data storage systems, databases, and general Wix applications. All data is stored on secure servers protected by firewalls.

We collect and use your personal information strictly for the purposes outlined in this policy, such as managing bookings, processing payments, responding to enquiries, and sending updates. Access to your personal data is limited to authorised personnel and trusted third-party providers who support the delivery of our services.

If you complete a transaction on our site, your payment information is processed by Wix’s integrated payment gateways. All direct payment gateways offered by Wix.com comply with PCI-DSS (Payment Card Industry Data Security Standards), which help ensure the secure handling of credit card information by both our site and its service providers.

We do not sell, rent, or trade your personal information. Data may only be shared in the following instances:

With trusted service providers who help us deliver our services (e.g. payment processors, email providers), under strict confidentiality agreements
When required by law, regulation, or legal process, or to comply with lawful requests from public authorities (such as law enforcement)

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, in line with our retention policy and applicable legal obligations.

How do you communicate with your site visitors?

We primarily communicate with our customers and site visitors via email, using our official email address: hello@ononesalsa.com.

We may contact you for the following purposes:

To confirm or manage your class or course bookings
To send service-related updates or changes (e.g. class cancellations, schedule adjustments)
To respond to enquiries or provide customer support
To process payments
To share important information about our services or terms
To send promotional offers

All communications will be sent directly from hello@ononesalsa.com.

How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website performance, and support our marketing efforts. These tools may collect information such as your IP address, browser type, device information, pages visited, time spent on pages, and how you interact with the site.

Cookies are small data files stored on your device when you visit a website. They help us understand user behaviour, track preferences, and improve site functionality. Some cookies are essential for the website to operate correctly, while others are used for analytics and marketing purposes.

We may use the following types of cookies:

Essential cookies – Required for basic website functionality (e.g. logins, bookings)
Functional cookies – To enhance website usability by storing user preferences such as language, login details, and display settings
Analytics cookies – To track and analyse website usage (e.g. via Google Analytics)
Marketing cookies – To deliver relevant advertising or promotional content based on your browsing activity

Please note: Third-party services (e.g. Google Analytics or apps from the Wix App Market) may place cookies or use other tracking technologies on your device through our website. These third-party tools operate under their own privacy and cookie policies, which are not governed by this Privacy Policy or by Wix.

For more information, please refer to our Cookie Policy.

How to Withdraw Consent or Manage Your Data

If you no longer wish us to process your personal information, or if you would like to withdraw your consent for the use of cookies or tracking tools, you can:

Clear or block cookies in your browser settings at any time
Adjust your cookie preferences via any cookie banner or settings tool on our site (if enabled)
Contact us directly to request access, correction, deletion, or restriction of your personal data at hello@ononesalsa.com

We will respond to your request promptly and in accordance with data protection regulations.

Linked Websites

For your convenience, our website may contain links to external websites operated by third parties. Please be aware that this Privacy Policy applies solely to OnOne Salsa and our website. We are not responsible for the privacy practices, content, or policies of any third-party sites that may be linked from our website.

We encourage you to review the privacy policies of any external websites you choose to visit, as their data collection and handling practices may differ from ours.

Use of Media & Class Recordings

Please be aware that some of our classes may be photographed or video-recorded for marketing and promotional purposes. These materials may be used on our website, social media channels, or in other promotional content created by OnOne Salsa.

By attending a class, you acknowledge and consent to the possibility of being captured in such recordings. These images or videos may be used without further notice or compensation, solely for lawful promotional purposes related to OnOne Salsa.

If you prefer not to appear in any photos or videos, please notify a member of the OnOne Salsa team before the class begins, and we will do our best to accommodate your request.

Privacy Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on our website. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your personal information.

If we make any material changes to the way we handle your data, we will update this page and, where appropriate, notify you via email so that you are fully aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

This privacy notice was last updated on 11 August, 2025.

Questions and Contact Information

If you would like to access, correct, update, or delete any personal information we hold about you, or if you have any questions or concerns about this Privacy Policy, you are welcome to contact us at hello@ononesalsa.com.

We will respond to your request in a timely manner and in accordance with applicable data protection laws.